What we collect
When you send an enquiry through this site we collect only what we need to reply: your name, phone number, and optionally your email address, plus the details you type into the form (dates, locations, the service you need). If you attach a photo to a construction quote request, we store that photo with your enquiry.
We deliberately collect the minimum. The funeral services form, for example, asks only for a name, a phone number and a county. We never ask for identity documents, passport numbers or payment card details through this website.
How we use it
- To reply to your enquiry by phone, WhatsApp or email.
- To prepare a quote, booking or itinerary you asked for.
- To keep a record of enquiries so the right business can follow up.
Each enquiry is routed to the business you contacted. It is not shared with the other businesses in the group unless you ask, and it is never sold or given to third parties for marketing.
What we do not do
- No advertising pixels or cross-site tracking are used on this site.
- No marketing messages are sent to people who have not asked for them.
- No automated decisions are made about you.
How long we keep it
Enquiry records are kept while your request is being handled and for a reasonable period afterwards in case you follow up. You can ask for your enquiry to be deleted at any time.
Your rights
Under the Data Protection Act you can ask to see the information we hold about you, have it corrected, or have it deleted. To do any of these, call 0795 654 104 or use the contact page.
Security
Enquiry data is stored on the server that runs this site, protected by signed admin sessions and access controls. Forms are protected against automated misuse.
Contact
Questions about this policy: contact us or call 0795 654 104.
Questions about this policy can be sent through the contact page.